Our Shipping and Refund Policies

 

Shipping and Pickup

Canada and US Wide Shipping:

We offer both standard and expedited shipping to Canada, and standard shipping with tracking to the US.

Standard Shipping to Canada:  $6.00 can take about 7 - 12 business days.

Standard Shipping does not come with a tracking number.

Expedited Shipping: $15.00 can take 2 - 8 business days within Canada.

Expedited Shipping comes with a tracking number.

Standard Shipping to the US: $15.00, can take between 1-3 weeks to deliver and comes with a tracking number.

Free Pickup: We offer free pickup in Newmarket. Please select the Pickup option at checkout, and we will send you an email to confirm.

Mail Box 2
 

Returns and Refunds

At Mystic Curio Creations, we pride ourselves on unique one-of-a-kind pieces and quality craftsmanship.

With that said, should anything happen to your piece within 30 days as a result of faulty craftsmanship please send us an email with a photo of the piece and we will either:

  • Fix it

  • Recreate it

  • Return your money

once the piece has been mailed back to us through a prepaid shipping lable that we will send to you.​

*Please note, we reserve the right to deny returns or refunds based on negligence of the piece.*